Shipping & Returns

We at Training Shelf wanted to provide a simple, flexible shipping service. Therefore, we ship worldwide via two methods.

E-mail Delivery:

Since most of our products are electronic files, such as course presentations, we can send these via e-mail. E-mail represents a quick, convenient and cost free solution to shipping. Files are usually sent within 24 hours and there are no handling nor shipping fees involved.   

Airmail First Class:

Where it is not possible to deliver via e-mail, or our clients prefer hard copies of their products, we ship internationally using first class airmail. In order to make this a simple process we have two standard shipping zones; Zone 1 (UK, Ireland and Europe) and zone 2 (USA, Canada and the rest of the world).

Returns:

We offer a 14 day money back guarantee. If for some reason you are not entirely happy with the product you receive, simply return it to us and we will issue a full refund.

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