Customer Service

If you are looking for customer service manuals and training material then you have come to the right place. Customer service is very important to the contained success of an organisation. It is estimated that an average organisation loses close on to 10% of its customer base every year due to poor customer service. With this in mind Training Shelf offers a wide range of customer service training material, courses and programmes. These customer service training programmes can be used to train staff to deliver great customer service and care.



Product Image Item Name- Price
Module 10: Dealing with Irate Customers

Module 10: Dealing with Irate Customers

Description : Dealing with irate, difficult or upset customers can be one of the most challenging aspects of the workplace. However, there are a...
€25.00

Add:

Customer Service Training

Customer Service Training

Description : For any organization that wants to raise the bar for service excellence, this book provides practical, hands-on guidance to help you...
€37.00

Add:

Retail Customer Service, Customer Relationships (E-Learning)

Retail Customer Service, Customer Relationships (E-Learning)

Description: The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a...
€60.00

Add:

Complaint Handling

Complaint Handling

Description: This is a key part of successful customer care, as well as being a powerful way of retaining customers and even building customer...
€73.00

Add:



Your IP Address is: 54.225.16.10
Copyright © 2017 TrainingShelf.com. Powered by Zen Cart